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LTH Electronics Customer Satisfaction Survey

LTH Electronics Ltd are an ISO9001:2000 registered company striving to improve the quality of the products and services they offer to their customers. To help us meet and exceed our customers' expectations it would be greatly appreciated if you would spend a few minutes of your time to complete and submit this survey form.

How do you rate the performance of LTH in the following areas? Please rate your satisfaction level with each of the following statements
  1 = Excellent
  2 = Good
  3 = Average
  4 = Poor
  5 = Very poor

	1	2	3	4	5
1. Range of available products
2. Value for money of products
3. The quality of LTH products
4. Lead times
5. Adherence to delivery dates
6. Communication of changes in delivery dates
7. Speed of response to your enquiry
8. Technical knowledge of our staff
9. Frequency of contact by LTH staff
10. Telephone manner of our staff
11. Ease of contact by telephone
12. Speed to resolve invoice / payment queries
13. Reliability and service of our courier company
How can LTH Electronics improve your customer experience?

If you would like someone to contact you to respond to this survey, please give your contact details:

Chaul End Lane, Luton, Bedfordshire LU4 8EZ, UK.	Tel +44 (0)1582 593 693 Fax +44 (0)1582 598 036	Email: sales@lth.co.uk Click here for map
Company Registered Address: Eltelec Works, Chaul End Lane, Luton, Bedfordshire, LU4 8EZ Registered number: 908792 (England and Wales) VAT Registration number: GB 196 4446 27